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Femallay 

Have questions about Femallay women's wellness and feminine hygiene products? We've got answers! 

Femallay Customer Service Help Center

Where are your orders made, processed and shipped from?

Will my order be shipped in discrete packaging?

How do I use a vaginal suppository melt, and is it safe for daily or intimate use?

Is the flavor and scent strong, and does it actually enhance intimacy?

Will the melts cause irritation or disrupt my vaginal pH, especially if I have sensitive skin?

What ingredients are used, and are they natural, organic, or vegan?

Can I use this if I’m prone to yeast infections or BV, or will it make them worse?

Are Femallay melts safe to use during my period, while pregnant, or when trying to conceive?

Will Femallay Melts leave any residue or cause staining on underwear, sheets, or during intimacy?

What makes Femallay products different from other vaginal suppositories or lubricants?

Top 10 FAQs

How long does it take for my order to be processed and shipped?

Can I change my shipping address?

When will my order arrive?

My promo code didn't work.

My international order is taking a long time to arrive.

Do you ship to where I live?

My tracking says delivered, but I never received my package.

Why does my tracking number still say "pre-shipment?"

What are the return, refund, and shipping policies?

Can I get a refund if I don't like the flavor I chose?

Orders (Shipping, Tracking & Returns)

How do I use the suppository melts?

Are suppository melts safe?

What ingredients are in the suppository melts?

My suppository melts arrived melted

Are the suppository melts edible?

How often can the melts be used?

Are the flavored vaginal melts designed to mask foul odors?

I have really sensitive skin, can I use the suppository melts?

Do you have suppository melts without coconut oil?

I have a nut allergy, are the melts safe for me?

Could the ingredients in the melts cause infections?

Can I use spermicide with a suppository melt?

Do the suppository melts expire?

Is there THC in the hemp suppositories?

Are the suppository melts safe to use in pregnancy?

Are suppository melts safe with breastfeeding?

Are the suppository melts safe to use with condoms?

How will the melts affect my birth control?

Can I use the suppository melts rectally?

Are your products FDA approved?

Are the suppository melts recommended by doctors?

I'm trying to get pregnant, should I use your suppository melts?

Have you products been tested for ingredient purity and safety?

Safety & Testing

How do I make changes to my subscription order?

How can I cancel my subscription?

Will I get a reminder email before my next order ships out?

Can I add a promo code to my subscription order?

Subscriptions

Does Femallay have an Affiliate Program?

I'm an influencer, can we collaborate?

Affiliate Partners & Collaborations

I'd love to be a Femallay product distributor, how do I do this?

Wholesale Program

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