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Femallay 

Have questions about Femallay women's wellness and feminine hygiene products? We've got answers! 

Femallay Customer Service Help Center

Where are your orders made, processed and shipped from?

Is your packaging discreet?

I'm an influencer, can we collaborate?

I'd love to be a Femallay product distributor, how do I do this?

General Info

How do I use the suppository melts?

Are suppository melts safe?

What ingredients are in the suppository melts?

My suppository melts arrived melted

Are the suppository melts edible?

How often can the melts be used?

Are the flavored vaginal melts designed to mask foul odors?

I have really sensitive skin, can I use the suppository melts?

Do you have suppository melts without coconut oil?

I have a nut allergy, are the melts safe for me?

Could the ingredients in the melts cause infections?

Can I use spermicide with a suppository melt?

Do the suppository melts expire?

Is there THC in the hemp suppositories?

Are the suppository melts safe to use in pregnancy?

Are suppository melts safe with breastfeeding?

Are the suppository melts safe to use with condoms?

How will the melts affect my birth control?

Can I use the suppository melts rectally?

Suppository Melts

Care of pads

Are the reusable cloth pads extra absorbent?

My Easy-Empty Menstrual Cup is Leaking

What are the diameters of the menstrual cups?

What are the differences between the menstrual cup styles?

Bladder issues while using the menstrual cup

Can I wear a menstrual cup with an IUD?

Period Care

How do I use loose leaf tea?

Wellness Teas

Product

Are your products FDA approved?

Are the suppository melts recommended by doctors?

I'm trying to get pregnant, should I use your suppository melts?

Safety

How long does it take for my order to process?

Can I change my shipping address?

When will my order arrive?

My promo code didn't work.

My international order is taking a long time to arrive.

Do you ship to where I live?

My tracking says delivered, but I never received my package.

Why does my tracking number still say "pre-shipment?"

Orders & Shipping

How do I make changes to my subscription order?

How can I cancel my subscription?

Will I get a reminder email before my next order ships out?

Can I add a promo code to my subscription order?

Subscriptions

What are the return, refund, and shipping policies?

Can I get a refund if I don't like the flavor I chose?

Returns & Exchanges