Need help ASAP? Send us a chat message. If no live agents are available, we will get in touch with you as soon as we return!

Can't find what you're looking for? Reach out to our Happiness Team - we'll get back to you within 24 hours!

Prefer to talk to a live team member? Give us a call!

Home

Femallay 

Have questions about Femallay women's wellness and feminine hygiene products? We've got answers! 

Femallay Customer Service Help Center

Our shipping team is super speedy and will process your order and have it ready to ship out within 1-2 business days! Once processed, you’ll receive a shipping confirmation email with a link for tracking, so you can follow your package on its journey!

How long will my order take to process?

Great question! Our vaginal suppositories are made with the highest quality organic ingredients for your health, safety, and enjoyment. Our melts are organic, vegan, pH-balanced, chemical-free and are made with organic food-grade flavor oils like you would find in flavored teas, chocolates, or lip balms! Additionally, we use a natural stevia plant sweetener that will not feed the growth of bad bacteria like sugary lubricants can do!


What type of ingredients do you use?

Our Easy Empty menstrual cup comes in small (15ml fluid capacity) and large (28ml fluid capacity.) Size small is recommended for anyone under 25 years of age, those who have never given birth, and those who are very physically fit regardless of age. Size large is recommended for those over 25 year of age, partake in regular intercourse or have given birth.

The Simplicity menstrual cup comes in two sizes as well. Size small (25ml fluid capacity) is ideal for those with light to moderate flow, are younger in age and have yet to experience intercourse. Size large (30ml fluid capacity) is ideal for those with normal to heavier flow, have given birth vaginally or who have regular intercourse.

How do I pick the right size menstrual cup?

Great question! Your package will arrive in a plain white box that includes our company name on the label, however we do not include the contents of what is inside unless the package is shipping internationally.  International shipping requires the content list to be on the label.

Get more information

General Info

Product

Safety

Orders & Shipping

Subscriptions

Returns & Exchanges

Get support