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Returns & Exchanges

4 articles

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What are the return and shipping policies?

We feel confident that you'll love our products! But in the event that you have changed your mind about a purchase, you may return any product that is unopened, unused and with original packaging intact within 30 days of purchase. (Our policy include

How do I make a return or exchange?

Easy! Visit our Returns Portal  to start your return either for a refund, exchange or store credit. Once you've gone through the steps in the Returns Portal you'll need to:. If you have any issues, please reach out to us at [email protected] We're h

Can I get a refund if I don't like the flavor I chose?

We cannot accept returns for any suppository melts that have been opened or whose flavor maybe wasn't your favorite. But...we have an affordable solution to eliminate this issue! We offer samples for purchase of each suppository melt flavor. We under

Is there any fee for making a return or exchange?

For domestic (USA) orders, we charge a flat $3.95 processing fee. For international (non-USA) orders we charge a percentage of the estimated return label cost, set at a maximum of $30 USD. These processing fees help offset the cost of the return ship